Using Technology to Amplify our Humanity
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Trish Fontanilla is the ultimate community builder, everything she does she creates such a welcoming, encouraging and humanity driven environment for people to show up as themselves and connect with one another. In this episode, Trish shares her story of how she entered the startup world and has become an expert community builder in a time when we need true community more than ever.
Trish and Nikki discuss the importance of humanizing technology, artificial intelligence and the customer experience to create an inclusive future where companies can meet the true needs of their diverse community of consumers. They talk about the importance of thinking of businesses as H2H (human to human) instead of the traditional lenses of B2B (business to business) or B2C (business to consumer).
What communities in your life have created space for you to be authentically yourself?
If you’re looking for support or someone to discuss your career with, book a complimentary 15 min session with host Nikki Innocent.
RELEVANT LINKS
BOSFilipinos: A community focused on elevating Filipino culture through events, content, and programming in Boston.
CXLife is the community Trish runs.
Learn more about Trish Fontanilla:
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MEET THE HOST: NIKKI INNOCENT
I’ve never been one to be put in a category or fit under one label so here are a few descriptors I identify with: Connector. Empath. Inclusion Advocate. Creator of Safe Spaces in the Gray Area. Women’s Leadership Coach. Hype Woman. Story Fiend. Lover of Conversation. Former Corporate Marketer.